We Provide A Personalized Path to Help Answer Your Questions
We give you a variety of avenues to get your questions answered quickly from our website. Prefer a human touch? We pride ourselves in making sure that we deliver personalized service with our friendly and knowledgeable staff.
FOR PATIENTS AND PHYSICIANS:
View Our Online Resources:
- How to Order Test Kits
- How to Test A Tick
- How to Interpret Test Results
- Frequent Questions & Answers
- Billing Policies
Call Us Directly @ 800.832.3200
We can help you answer questions about the tests we offer, provide you with your result status, and help provide a general interpretation of your test results. Only your physician can help you determine which tests to order and will be able to provide you with a full analysis of your condition.
Email Us @ email@example.com
We will respond to your emails within two-three working days.
FOR PHYSICIANS ONLY:
It is our goal to provide physicians that use IGeneX for their testing with a prompt response through email or a phone call. Contact our expert staff for results interpretations.
Email @ firstname.lastname@example.org
Call @ (800) 832-3200
International: +1 (650) 424-1191
For questions regarding treatment, physicians can arrange to speak to our clinical consultant. Our consultant is an expert in treating Lyme disease and associated tick-borne diseases.
Order specimen kits or check test results directly through our Physician Portal.